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Can't get my application to go in


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Mackenzie Feldman Aug. 15, 2017, 8:03 p.m. PDT
@Kyla Jeffrey
Hi Kyla,

Thank you for getting back to me. I just hope it went through and that my submission is all good to go! If you find out anything, please let me know! I put hours into my video and I would hate for the submission to not have worked, especially because the deadline is today.

Thanks,
Mackenzie

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Kyla Jeffrey Aug. 15, 2017, 6:05 p.m. PDT
@Mackenzie Feldman
Hi Mackenzie, great to hear you and Julia have sorted it out. Submission deadline day is always a busy one, I'm sure Julia will have an update for you soon -- I don't, however, know if that will be today. Let me know if you have any other questions or concerns!

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Mackenzie Feldman Aug. 15, 2017, 5:39 p.m. PDT
@Kyla Jeffrey
Yup meets all of the requirements. For some reason they couldn't open it but I emailed my video using google drive and Julia said that works and they will let me know when they have an update. I still don't see the video on the site though. Will it be on the site today?

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Kyla Jeffrey Aug. 15, 2017, 9:31 a.m. PDT
@Mackenzie Feldman
Hi Mackenzie, can you please review the list of format specifications and let us know if your video meets all of these requirements?

- Submissions must contain a title, brief description, challenge issue selection, a description of the problem you're trying to solve, a description of your proposed solution, a little bit about you, and your video.
- Videos must be 60 seconds or shorter
- Video files must be 100MB or less
- Videos must be formatted using a recommended file type (MOV, MPEG, AVI, MP4, WMV, or FLV)
- Video submissions will not be accepted if they include images or language that are obscene, pornographic, libelous, or otherwise objectionable

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Mackenzie Feldman Aug. 14, 2017, 4:46 p.m. PDT
@National Geographic CHASING GENIUS
The exact same thing is happening to me. Help please!!

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National Geographic CHASING GENIUS Aug. 13, 2017, 6:46 p.m. PDT
@Lynn Riley Hi Lynn,

We're sorry to hear that you are having difficulty uploading your video. Could you confirm that your video meets all the requirements below?

- Submissions must contain a title, brief description, challenge issue selection, a description of the problem you're trying to solve, a description of your proposed solution, a little bit about you, and your video.
- Videos must be 60 seconds or shorter
- Video files must be 100MB or less
- Videos must be formatted using a recommended file type (MOV, MPEG, AVI, MP4, WMV, or FLV)
- Video submissions will not be accepted if they include images or language that are obscene, pornographic, libelous, or otherwise objectionable

If so, please try uploading your video again. If you still experience some difficulty, please reach out to us at www.natgeochasinggenius.com/#help. Thank you!

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Lynn Riley Aug. 13, 2017, 8:38 a.m. PDT
Hello, I tried last night, can't get a confirmation page when I submit. It says uploading and then just stays at the same page. I sent an email but given the short deadline, I'm nervous. Thanks!