Loading...

FAQs

FAQ

When you create your crowdsourcing project, you get to decide the award that will inspire innovators to solve the problem.

For a small problem, maybe $1,000 will be all it takes to inspire someone to solve it. A world changing breakthrough in medicine or spaceflight could be in the millions, like the $30 million Google Lunar XPRIZE. You may also elect non-monetary based awards such as opportunities or experiences, coaching or credits.

Whatever amount you can realistically raise or find a partner to sponsor.

You can even use our platform to crowdfund the prize. Let the crowd tell you how much this breakthrough will mean to the world.

The award is only granted when an individual or team achieves the desired goal or breakthrough.

The HeroX platform provides you with all the tools you need to create and manage a challenge.

For fully sponsored challenges, HeroX charges a platform fee of $99 + 10% of the prize amount up to $100,000 and 5% of any prize amount above $100,000. For crowdfunded challenges, it is free to begin crowdfunding your prize amount. Once you have raised your prize, the same platform fee of $99 + 10% of the prize amount up to $100,000 and 5% of any prize amount above $100,000 will apply. 

We can also help you with almost every aspect of your challenge from prize design, to marketing, community management and more.  to learn more about how we can help make your challenge a successful one. 

All the great crowdsourcing projects started with a breakthrough that someone wanted to see in the world: transatlantic flights, safe methods for preserving food, or a private space industry.

If you know the breakthrough you want to achieve, you can use our platform right now and get started. Build the whole project right on HeroX, engage the community and even start crowdfunding if you want.

If you’re inspired by the concept of a crowdsourcing project, but you’re not sure where to start, can help with the design, marketing and administration of it.

Crowdsourcing has inspired breakthroughs in all areas of society and technology: the first non-stop flight across the Atlantic, the first clock that sailors could use to know their location, a faster way to clean up oil spills. 

But smaller breakthroughs are important too. Maybe you need a better algorithm, or know of a problem that needs fixing in your local area.

If you can see a problem, or can imagine how the world could be a better place, you should create a project on HeroX.

No idea is too small, and no idea is too big!

Absolutely. We’re the trusted platform for some of the world’s largest companies and organizations who have successfully run incentive challenges. Organizations like the NASA Tournament Lab, The Rockefeller Foundation, Forbes and even XPRIZE themselves!

A HeroX project is the perfect way for a company to create a breakthrough in innovation or crowdsource positive social impact.

Crowdsourcing provides a powerful new way to do research or solve a problem in their industry. Instead of relying on an internal research team, you open it up to the whole world. 

And here's the best part, you only pay out the award when the breakthrough has been achieved. You only pay for success.

would be glad to help you figure out how crowdsourcing would make a powerful addition to your company's innovation.

30 seconds ago. Seriously, in the time you’ve spent reading this page, you could have already launched your project on our platform.

If you know what you want and you’re ready to get started, just start building! As soon as you’re done, launch it publicly to the world.

Of course, if you need more help and time, .

You decide what breakthrough needs to be accomplished to solve your problem and determine a winner.

You choose the judges and the submission criteria. Do people need to create a prototype of the solution? Present the best algorithm? You can also let the crowd decide, with public voting. 

Our custom judging interface allows you to assign judges, oversee the scores, and choose the final winner. You have all the control.

You create the project or competition, but an innovator will create the breakthrough. Who owns the new solution, prototype, or algorithm? 

You decide when you create your HeroX page. We offer 4 different types of intellectual property agreements, depending on what you want to achieve.

  • You, the creator/sponsor can own the solution.
  • The innovator who achieves the breakthrough can own the solution.
  • You and the innovator can share ownership of the solution.
  • The solution can be released into the public domain.

Whatever works best to create the breakthrough you want to achieve!

If you don’t know what kind of project or competition to create, let the crowd decide. Create an “Ideation" project, where you award a small prize to the best idea to crowdsource a solution to.

Let the crowd compete to offer up the best ideas, and you can even let the crowd vote on their favorite solution.

Then select the solution that matches the innovation that you want to bring into the world, and turn that into a larger sponsored project. 

would be happy to help brainstorm some ideas to get you started.

Depending on the size and complexity of it, we recommend 3-12 months for your project to run. That’ll give time for everyone to discover it and for innovators to develop breakthrough solutions.

We’ve seen smaller projects and competitions go much quicker, and for big worldchanging breakthroughs, you might want to take a couple of years.

Thanks to our partnership with the XPRIZE Foundation, we understand what it takes to create and run a crowdsourcing project. We’ve created a platform that makes this whole process turnkey and friction free.

Our platform helps you handle the creation, the judging, the submission process, the promotion and even the crowdfunding if you need it.

Leverage our existing community of over 1 million innovators and problem solvers to get working on your problem right away.

HeroX is a commercial spinoff from the XPRIZE Foundation. We're the place that anyone, anywhere can create a crowdsourcing project. If you're inspired by the success of the grand XPRIZE challenges, like the Google Lunar XPRIZE, or the Qualcomm Medical Tricorder Prize, HeroX has the platform for you to make your own!

How Do I ...

Click the BECOME A HERO button at the top of every page. You can create an account with your email address, or sign in via Facebook, Google+, or Linkedin. It’s totally free to create an account on HeroX!

 

When you sign up to create an account, check the box that says, "Email me updates from HeroX!”

Get started by creating your crowdsourcing project here. If you have questions, click here to send us a message via our Contact Us form.

  1. Create an account or login to HeroX
  2. If the project or competition hasn’t started yet, on the right of the page, click the Pre-Register button to add your name to the list of potential competitors. We’ll contact you when it launches and you can go through the full registration process.
  3. If the project or competition has started, and registration is open (meaning it’s still accepting competitors), click the Accept button to start the registration process.

If crowdfunding is available for a project, click the orange Fund button on the right side of the HeroX page. This is only a pledge, and no money will be transfered unless the project becomes fully funded.

Click on the Share button at the top of the page to spread the word through social media. Other possibilities: talk about it at parties, strike up a conversation at the bus stop, write it on your t-shirt, make cards and hand ‘em out. You get the idea.

  1. Sign in to HeroX and click on your profile picture at the top left of any page.
  2. On your Profile Page, select Edit Profile.
  3. At the very bottom of your profile page, click Delete Account.

This will delete all of your personal information, however, all of your public posts or comments, and all conversations you’ve had with other HeroX members will remain on the site.

Launch a Crowdsourcing Project

We are committed to crowdsourcing that fuels innovation and that will make a positive difference in people’s lives. We will screen out any projects that have the potential to do the opposite. Email info@herox.com with any other inquiries.

We can provide guidance every step of the way, ensuring that your crowdsourcing project is clearly defined and is positioned for maximum impact and exposure.

Those services include advisory input for the following areas:

  • Design: How to set the right guidelines for crowdsourcing

  • Marketing and community development planning and implementation: How to attract the right people to your project

  • Crowdsourcing management and administration planning and implementation: How to administer and operate a project

  • Other relevant areas that surface throughout the process: We are your partners and looking forward to supporting you

  • Online moderation

In addition, we offer a la carte professional services in the areas of:

  1. Design

  2. Management

  3. Community Development & Marketing

Please reach out to info@herox.com for more information.

Absolutely! There are two ways to do this. The first way is that we empower you to do the work yourself - this means that we give you some fun learning materials that help you to translate your “problem area” into a crowdsourcing project with guidelines and rules. So, that’s cool! You get to learn a new skill. The second option is that we can do the work for you. Yes, it will cost extra. You get the time, attention, and expertise of a Crowdsourcing Designer (that’s our spiffy name for them) who has a keen eye for shaping a problem into a project or competition. Either way, you will end up with something that people are wild to solve!

We don’t select the ideas. You can post anything that you care about. We will pull anything that is harmful or negative, but other than that, we are a platform to support your passions.

A typical project progresses from stage to stage throughout its life:

Preview Mode - When the page is created, it automatically goes into Preview mode. It is hidden which allows the author to finish the work, share with friends and collegues to get feedback, and continue working on the details. When it's ready to be put up on the site, the crowdsouring project is Published.

Funding - Before a project is ready for competition, all funding for a prize must be in place and the submission form (the information collected from the innovators) must be complete. Raising funds, pre-registering users, creating buzz, discussing and updating the project can all happen during this phase. The Timeline should also be set during this phase.

Pre-registration - Before a project is ready to accept submissions, competitors can pre-register for it. This stage can happen along side Funding.

Enter - The project is now ready for the crowd to submit their solutions to the problem. There will continue to b eupdates and discussions during this phase.

Judging - Submissions are evaluated by a panel of judges against the criteria set forth.

Voting - An optional phase where the crowd can vote on submissions to help determine a winner.

Won - The winners are announced and the crowdsourcing project is complete.

What Makes a Great HeroX Crowdsourcing Project?
  • Address a problem area where there is an opportunity for change and success can be measured

  • Define the problem to solve, but not the path to the solution

  • Have clear, simple rules so innovators understand how to participate

  • Have a clear finish line so innovators know if and when they’ve achieved a breakthrough or solved the problem

  • Inspire a new way to think about a problem

  • Spark imaginations and engage a lot of people in searching for the solution

  • Create a better world
  • Address a problem that a lot of people would like to see solved

  • Be a stepping stone toward solving a larger problem

  • Target a problem that past solutions haven’t fixed

  • Excite you while still seeming achievable

  • Bring new human and financial activity and investment into an otherwise neglected area

  • Encourage both collaboration and competition

It depends. If our team and your team feel you’re ready to design and launch a crowdsourcing project on your own, we provide limited advisory services to launch one on the HeroX platform. However, if the situation lends itself to a more hands-on experience, we have a range of services that we can provide you and your team. Please contact us.

Yes, but there are a few caveats. If you launch your Crowdsourcing Project (and you are the one to set the winning guidelines), the guidelines you set must be hard enough to move the needle on the issue you care about.

To confirm that, they will be vetted by a third party (HeroX or the greater HeroX community). From there, you can compete in your Crowdsourcing Project - and you’ll be competing against anyone else who enters as well.

Launching a crowdsourcing project involves attracting innovators to it. If it means setting up the page on HeroX, that means completing the intro video, the guidelines, FAQ's and anything else that a potential innovator would need to know. It also means that it's a time for getting the word out to the world which can involve various marketing activities including online and offline channels.

It is important to build a crowdsourcing team. Many hands make light work.

That will be up to you and how technical the Crowdsourcing Project is. HeroX and your crowd will support you in refining your goal. This is the most crucial step in the Design process. You want to have a goal that is big enough to challenge and motivate people while keeping it within the parameters of the solvable. Generally, though, it will take you a couple of months to get fully prepared.

It’s up to you. There are several factors to consider, such as the type of project (ideas vs. prototypes), the award, the number of individuals or teams registered, and the degree of difficulty. Generally, challenges will run anywhere between 3 months to a full year (or longer!)

We encourage you to launch crowdsourcing projects that have awards between $50,000 and $1M (or a non-monetary award that has a similar dollar equivalent). In our experience, those are numbers that attract innovators to problems that are solvable within a 6 to 18 month timeframe.

But we also think there could be successful projects for just a few thousand dollars too. The size of the award should match the risk and complexity. Whatever it takes to encourage innovators to compete.

It depends on your crowdsourcing project. Are you looking for a business plan? Or are you looking for a material solution? The amount of resources, materials, and brain power needed all change your award size. Lucky for you, the crowd can help you decide what will work best. These are some of the considerations:

  • Level of difficulty or expertise needed

  • Length of project

  • How much a team might need to spend to achieve the goal

  • Mininum amount that a team would consider giving up in relation to intellectual property (all vs. only a portion)

If there is no winner, the funds will either be returned to the sponsor (less HeroX’s 10% fee) or the sponsor can choose to put the funds toward another project.

The range is very vast -- there are examples of competitions with only 10-50 participants and some that draw thousands. We can't predict that! However, if the goal is to attract many, than your promotional and outreach plans will need to reflect a strategy to get them.

Your HeroX page provides the ability for people to sign up to receive email updates from your organization on your Crowdsourcing page. You'll be able to download the contact information for all of the people who sign up.

We have a number of tools available, which you can view in our Knowledge Base and Platform Walk-Through. You can also join our monthly DIY 101 Webinar if you have more specific questions.

We are constantly designing new tools to empower sponsors and creators to build the communities for their Crowdsourcing Projects. Our product team has already designed many tools with functional input from our clients.

Operating a crowdsourcing project means that you have to run it as a program or a new product launch. It means that someone has to attract innovators, retain innovators, attract judges, ensure that there is no cheating, making sure that innovators know what's going on and what's required of them, organize team summits (if desired), managing the budget, and so on. There are parts of the project that are busier than others. The launch and start of a competition is very busy and is a full time job. During the middle, when innovators are busy working on their solutions, it can be quieter. It then picks up again towards the tail end of the competition when judging and awarding is happening.

Compete in a Crowdsourcing Project

Each Crowdsourcing Page will include specifications on participation requirements.

Every Crowdsourcing Project will have clearly defined judging or winning criteria at the outset. An objective judging team and process will be put in place.

The judges’ decisions are final.

It will depend on the sponsor or creator, but awards are typically distributed between 30 and 60 days of the announcement of the winner.

Intellectual property rights will vary by Crowdsourcing Project. Please review the legal agreement or guidelines of the project you’re interested in to find out more.

You can withdraw from a Crowdsourcing Project at any time and for whatever reason.

Yes, you can create a Crowdsourcing Project and later compete to win it.

However, the Crowdsourcing Project must:

  • Be open to anyone (it can't be just your project that you create and automatically win).
  • Have clear and impartial guidelines and judging.
  • Have unbiased and independent judges (you can't judge your own winning submissions).
Pledging and Funding Crowdsourcing Projects

First, you will need to create or be logged in to a HeroX account to complete a pledge. Next, click the “Fund” button on the right side of any Crowdsourcing page that needs funding. Select a pledge amount and then click the “Save my Pledge” button. You will then be taken to our payment page where you are guided through the checkout process.

Your card will not be charged until the Crowdsourcing Project has reached its funding goal.

Your card will be charged when the Crowdsourcing Project reaches its funding deadline and is fully funded. If the Crowdsourcing Project does not reach its funding goal, your card will not charged.

No, only your HeroX Screen Name and location are listed in the Funders section of the Crowdsourcing Project.

The Crowdsourcing Creator will receive a message with your screen name and your pledge amount. They will also be able to contact you directly through the HeroX messaging system.

You will then receive all updates posted on the Crowdsourcing page.

You will receive an email notification when the Crowdsourcing Project has reached its goal and your card is charged for your pledge amount.

Yes. You can increase, decrease or cancel your pledge at any time. However, you may not cancel or decrease your pledge after the Crowdsourcing Project has reached its goal and your card has been charged.

If your question relates to a particular Crowdsourcing Project, contact the sponsor or creator directly (their contact information is on the right side of the Crowdsourcing page). If your question is about your own Crowdsourcing Project, you can contact the HeroX team here.

If someone pledges towards your prize, the money goes into a non-interest bearing account that HeroX controls under your challenge name. We will then pay out the prize once you have selected a winner. 

About the Company

HeroX is a for-profit spin off of the XPRIZE Foundation. It’s a platform that allows anyone to launch a Crowdsourcing Project in an area they care about. We are powered by the crowd. It lives at the intersection of crowdfunding, competition and collaboration to drive social innovation. The game we're up to: Creating an innovation platform to fund unsolved problems.

HeroX uses a crowdsourcing platform to solve problems through customized projects or competitions. There are 5 steps:

  1. Problem declared: You state a problem

  2. Guidelines written: You set the parameters and metrics for contestants to be measured against (or HeroX can help you to do that, for a fee.)

  3. A team is brought in to administer and manage it. They handle team recruitment, management, judging, testing facilities, etc.

  4. Teams submit their solutions

  5. Judges review proof-of-concept submissions objectively and award a winner.

Crowdsourcing occurs throughout. We use the crowd whenever we can as we believe outside minds build the best solutions.

Our success rate is close to 92%, with just a few sponsors or creators choosing to cancel their Crowdsourcing Projects during operations.

HeroX uses the crowdfunding model to fund Crowdsourcing Projects on the HeroX site. If you are looking to get a problem solved by many innovators, you can use HeroX to design, and run the project and crowdfund the prize money.

No. We are a for-profit company that focuses on making a positive contribution to our world. HeroX is a Public Benefits Corporation, which is defined as “a for-profit corporation intended to produce a public benefit and operate in a responsible and sustainable manner.”

We are at the forefront of crowdsourcing projects and competitions. HeroX will allow you to use our efficient and effective platform to dramatically lower the cost and time to market of innovation, research & development, and marketing. With our public facing platform and our knowledge of competition-based problem solving from our XPRIZE heritage, we can significantly improve the productivity, transparency, and results of your philanthropic efforts.

We run a completely virtual office with team members currently in Canada, USA and Ukraine.

Today’s world is filled with solutions. Even within the realm of crowdsourcing our brightest minds are focusing on fundraising and presenting their own solutions. What if we reversed this process and let our brightest minds not only solve problems but identify them as well? You come to us with an area you would like to improve and we’ll show you how to take it from there.

With Kickstarter and Indiegogo, someone has a solution but needs funding to help launch it. Although Kickstarter and Indiegogo both use the power of the crowd, they do so in the reverse of what we do. They are a platform for people who already have a solution to a problem (and are looking for money to go out and fund future production of that solution). HeroX is a platform for people who don't have the solution yet, but are willing to put up the money in order to bring the best solutions. We feel that better solutions come not only from better questions but also from a crowd of people both defining the most relevant problems and then working to solve them.